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Safe Delivery Promise

We promise to get your order to you safely!

The Chic Nest uses the best quality packing material to protect items for the journey from our nest to yours, to ensure your items arrive in the same condition as when they left us.

At The Chic Nest our aim is to provide our customers with online homewares products of the highest standard and quality. We take full responsibility for ensuring that your products arrive in the condition that they left us. Although we pack all items carefully to ensure they travel safely, if you do receive an item which has been broken or damaged during transit, or is faulty for any reason, please contact us within 5 days of receiving the item on 1300 887 931 or by email at so that we can quickly organise to send you a replacement product or a full refund if you choose.